Refund Policy

30-Day Return Policy for Bio-Reactor Equipment

At Living Water Agriculture, we strive to ensure your satisfaction with our products and services. If you decide to discontinue our services, you may return the Bio-Reactor equipment within 30 days of purchase under the following conditions:

  • Eligibility: The return applies solely to the Bio-Reactor equipment.

  • Condition: The equipment must be returned in its original condition, free from damage or excessive wear.

  • Return Process:

    • Initiation: Contact our Customer Service team through our Contact Us page to request a return authorization.
    • Shipping: You are responsible for all shipping and handling costs associated with the return.
    • Inspection: Upon receipt, we will inspect the equipment to ensure it meets the return criteria.
  • Refund: Once the equipment is inspected and approved, a credit will be issued to your account.

Please note that this return policy applies exclusively to the Bio-Reactor equipment and does not extend to any services or other products.

For further assistance or inquiries, please reach out to our Customer Service team via our Contact Us page.